Monday, July 6, 2015

Capture Client Reviews Online

03/18/2014 at 3:35 pm  •  Posted in Client Marketing, Dream Blue, How To, Real Estate Agent, Social Media, Technology by  •  0 Comments
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Capture Client Reviews Online
By Alicia Eisenbise, Social Media Specialist, Twitter: @aliciaATcb
Your clients loved you! Now capture their reviews online. 
79% of consumers trust online reviews as much as personal recommendations.* That’s an impressive number! Are you taking full advantage of sites like Zillow, LinkedIn and Trulia for online reviews? One way you can is to create an email to send to clients immediately after your transaction requesting they review you. Make sure to include links to the online review sites you prefer.
Here are a few:

linkedinLinkedIn

LinkedIn is a great place to put reviews because it is a professional network that is generally thought of as being a very legitimate resource. First, hover your cursor over your profile photo in the top right corner of the page, then select ‘Privacy & Settings.’ Click ‘Manage your Recommendations’ in the middle of the screen, then click ‘Ask for Recommendations’ and fill out the form. Now wait for reviews to roll in! Click here for more detailed instructions.

zillowZillow

Zillow has a 5-star rating system for each agent along with testimonials. In order to leave a review, a client will need to have or sign-up for a Zillow account. You can request reviews by logging into your Zillow profile and clicking ‘Request a review.’ Zillow will give you three options of how to email your clients. Click here for more detailed instructions.
online-reviews

truliaTrulia

The great thing about Trulia is that you can round up your recommendations and put them ALL on Trulia. This includes everything from handwritten reviews to testimonials on other websites like Zillow, LinkedIn or your own website. Just login, go to ‘Recommendations’ and click on the ‘Add’ tab. Type or copy and paste the recommendation in the field, enter the client’s name and email and click ‘Request verification.’ Click here for more detailed instructions. The client will be sent a short email and they will NOT be asked to sign in or create an account. When they respond, your review will go live!
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Blog Team

Contributions to this blog come from our dedicated Coldwell Banker Residential Brokerage real estate professionals and our regional service center staff. We welcome your comments and questions!

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